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All of us at ESSLUX are committed to bringing you products of the highest quality. We know that what matters to you is great products combined with truly attentive service.

If you have any concerns about an ESSLUX product, a missing or damaged order, or your experience, we welcome you to contact us.

You can send us an email any time or reach out through the “Contact Us" page. To expedite your request, please share your order number, if available. We do get busy from time to time, but we always strive to get back to you within 48 hours!

Our Return Policy

If you are not happy with your ESSLUX purchase for any reason, we will be happy to accept a return. We do not accept exchanges at this time. You can return your purchase qualifying item(s) for a full refund within 60 days of purchase. Items being returned must be with the original packaging.

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